Deborah Kops helps F500 and FTSE100 companies effectively design, implement, scale, and manage new business delivery models. Kops founded and leads The Conference Board’s Global Business Services Council, the peer organization for top-table leaders focused on business model transformation. She is the founder and board chair of Liberty Source, a BPO firm creating opportunity for military families, and serves on the board of Digital Divide Data. Kops also serves as program advisor to ACCA, the U.K.-based global accountancy organization. She is a columnist and member of the Editorial Advisory Board at Outsource Magazine, a Research Fellow for award-winning analyst firm HfS Research, a columnist on shared services change management for SSON, and a member of the Global Advisory Boards of both the SSON and Sharedserviceslink.